- Description
- Objectives
- Outline
- Materials
- Certification
- System Requirements
- Watch a Demo
Not only do we cover the skills of a Dental Office Assistant, but we will cover the fundamentals of Electronic Health Records.
Dental Office Assistant
A dental office assistant must be skilled in electronic communication such as electronic health records, appointment software, dental procedures, terminology and much more. Our Dental Office Assistant course covers these skills, as well as HIPAA and OSHA guidelines. Students will be introduced to proper communication skills and how to implement information management and security, and the daily financial aspects of a dental practice.
Electronic Health Records Management
If you are going into the medical field, it is critical to have an understanding of electronic health records (EHRs) and how these records impact patient care. Our Electronic Health Records course covers all you will need to know about the medical workflow process. Included in our course is the use of SimChart’s fully integrated electronic health record and management system. Students will be able to practice each of the medical office workflow steps, from scheduling appointments to collecting payments.
Dental Office Assistant
After completing this course, you should be able to:
- Identify the use of technology in a dental office practice
- Recognize the skills needed for managing dental systems and recordkeeping
- Describe the role of a dental office assistant
- Recall steps for insurance processing and collections
- Define the fundamentals of electronic record management
Electronic Health Records
After completing this course, you should be able to:
- Recognize the importance of electronic health records on patient’s care
- Identify steps for setting up electronic health records and elements of patient data privacy
- Recall the steps for documenting in the electronic health record
- Define the administrative and clinical use of electronic health records
- Describe steps for basic coding techniques
Dental Office Assistant Module 1
The Dental Profession
- Role as an Administrative Dental Assistant
- HIPAA
- Occupational Safety and Health Administration
- Dental Anatomy
- Dental Procedures
- Communication Skills
- Electronic Communication
Dental Office Assistant Module 2
Dental Office Systems
- Patient Relations
- Customer Service
- Dental Practice Procedural Manual
- Organizational Conflicts
- Operation of a Software Package
- Computerized Systems
Dental Office Assistant Module 3
Clinical Records and Information Management
- Dental Electronic Health Record
- Collecting Information
- Risk Management
- Filing Methods
- Electronic Business Documents
- Mechanics of Scheduling
Dental Office Assistant Module 4
Managing Dental Office Systems
- Classification of Recalls
- Recalling Patients
- Inventory Management
- Supplies, Products and Equipment
- Occupational Safety and Health Administration
- Office Equipment
- Financial and Collection Procedures
Dental Office Assistant Module 5
Financials
- Dental Benefit Plans
- Benefit Plan Coverage
- Dental Procedure Coding
- Bookkeeping Software
- Processing Payments
- Accounts Receivable
Electronic Health Records Module 1
Electronic Health Records
- A Health Record
- Advantages and Disadvantages of Electronic Health Records
- Patient Registry
- The Medical Practice
- Health Care Systems
Electronic Health Records Module 2
Confidentiality
- HIPAA Law
- Confidentiality
- Patient Privacy
- Authorization vs Consent
- Access to Protected Health Information
Electronic Health Records Module 3
Administrative Use
- Front Office Assistant Tasks
- Incident Reports
- Communication in the Medical Office
- Appointments
- Secure Information
Electronic Health Records Module 4
Documentation in the Electronic Health Record
- Clinical Documentation
- Progress Note
- Health Screenings
- Patient Encounter
- Patient History
Electronic Health Records Module 5
Reimbursement
- Patient Ledger
- Claims Processing
- Fraud and Abuse
- Healthcare Reimbursement
- Reporting Features
Electronic Health Records Module 6
Patient Portals
- Personal Health Records
- Creating a Personal Health Record
- Chief Complaints
- Patient History
- Benefits to Providers
Ed4Career is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.
The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!
Upon successful completion of our Dental Office Assistant and Electronic Health Records courses, students will be prepared, in part, to sit for the NHA national certification exam to become a Certified Electronic Health Record Specialist (CEHRS).
**Certification exams are not included in the cost of the course.**
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player